Shipping & Delivery Policy
Effective Date: 20 JUN 2025
At Lunalilu, we strive to deliver your supplements quickly and reliably. Below are the details of our shipping and delivery process.
🚚 Shipping Timeframes
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Standard Shipping: 6–8 business days
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Express Shipping (if selected): 3–5 business days
Delivery times may vary depending on your location and selected shipping method.
🌍 Shipping Locations
We currently ship Globally .
💳 Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.
📦 Shipping Rates
Shipping costs are calculated at checkout based on your location and preferred method..
🔄 Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to follow your delivery status.
❗ Delays & Issues
Lunalilu is not responsible for delays caused by:
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Carrier issues
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Weather disruptions
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Incorrect or incomplete shipping addresses
If your order is delayed or lost, please contact us at support@lunalilu.com , and we’ll work to resolve the issue promptly.
Questions?
Email our support team at support@lunalilu.com. We're here to help!